CPG Email, SMS & Retention

Turn First-Time Buyers Into Loyal, Repeat Customers

Mandile Digital Marketing helps CPG brands turn one-time buyers into loyal customers. We blend product education, engaging communication, and timely follow-ups into email and SMS programs tailored to your products, audience, and buying cycle.

What You Get:

More repeat customers
Higher average order value
Automated follow-up that saves you time

Send messages that matter. Follow up at the right time. Build customer relationships that drive repeat sales.

THE CHALLENGE

Turn First-Time Buyers Into Loyal, Repeat Customers

Never set up email or SMS before? We handle the technical details and guide you every step of the way.

We find the moments that matter most and build a program to keep your customers engaged before, during, and after they buy.

Customers buy once and rarely hear from your brand again. Every missed message is a missed opportunity for loyalty and repeat business.

Promotional messages alone miss chances to educate, inspire, or add value. That can leave your brand forgettable.

When you miss chances to educate or remind, other brands win the next sale instead of you.

WHAT WE DO

CPG Email, SMS & Retention Services

Welcome communication

Welcome new subscribers, introduce your brand, and help them discover your products with confidence and excitement.

Cart and checkout follow-up

Remind customers who left something behind, making it easy for them to come back and complete their purchase.

Post-purchase education

Share helpful tips and guidance so every customer gets the most from their purchase—and becomes an advocate for your brand.

Replenishment and reactivation

Send timely reminders based on what your customers buy and when they need it, so reorders and engagement happen naturally.

Loyalty and referral support

Coordinate review, referral, subscription, or loyalty programs that fit your brand and keep customers coming back.

Reporting and improvement

Analyze what works, then refine timing, content, and targeting to get the best results from every message.

WHO IT HELPS

Who We Help

Brands with repeat-purchase products

Connect your communication to real customer needs and product cycles so every message brings customers back for more.

Stores building customer relationships

Follow up with useful, relevant messages after the first order to build relationships that last.

Brands with existing subscriber lists

Bring structure and purpose to your ongoing communication and turn subscribers into loyal customers.

Let’s identify what’s holding you back and where to focus first.

Build Customer Relationships That Last

OUR PROCESS

Build every message around the customer experience so your brand is remembered and chosen again and again.

We focus on what your customers want to know and what your team can deliver, making sure every message matters.

Review the journey

We assess your store, subscriber lists, messages, and tools to find the best place to start.

Develop the program

We define the right audiences, messages, timing, and automation to fit your customers and drive retention.

Test and refine

We test, review, and improve your program over time so your retention strategy keeps getting stronger.

WHAT OUR CLIENTS SAY

What Our Clients Say

    
 
 
       Posted on Google  
   
   Zachary Davidson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Greg and his team helped build a website fully from scratch for my business. They achieved all of my design goals in a timely manner and I am super happy with the result! Greg is an awesome guy to work with and clearly is passionate about his work. I highly recommend Mandile Digital Marketing.
  
 
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   Candice Wolk 
 
 
 
 Trustindex verifies that the original source of the review is Google. Greg is outstanding to work with.  His ideas, attention to detail, and customer interface are excellent.  I came to Greg with a completely blank slate and he was able to create something I am really proud of. He is incredibly skilled and fast. I have referred him to anyone I know looking to create a new website and will continue to do so.
  
 
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   Toni Shapiro 
 
 
 
 Trustindex verifies that the original source of the review is Google. Greg was fantastic to work with. He created a custom estimate form for my business website and the whole process was seamless. He was quick, efficient and really understood what I needed. Everything was set up clearly and works great. Super responsive and easy to communicate with - I’d definitely recommend him for website support, development and more!
  
 
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   Jay DiBattista 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Greg and his team of professionals was seamless and effortless. They handled everything from start to finish, with minimal time on my part, allowing me to focus on my business. I would highly recommend Mandile Web Design.
  
 
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   JoAnn Durette 
 
 
 
 Trustindex verifies that the original source of the review is Google. I appreciate the expertise of the Mandile team and resolving a challenging matter with professionalism and urgency. Thank you!
  
 
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   Kate Entis 
 
 
 
 Trustindex verifies that the original source of the review is Google. We worked with Greg Mandile for a website update and had a great experience. He is very knowledgeable and was able to answer all of my questions. He was also very communicative and always got back to me very quickly. We are very pleased with his services and with our website.
  
 
      Posted on Google  
   
   T.J. Winick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Greg is super responsive, a pleasure to collaborate with, and brought a creative sensibility to the work which made the end result much stronger than it otherwise would have been. I would not hesitate to partner with him again!
  
 
      Posted on Google  
   
   Jonathan Duce 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great experience working with Greg and his team! I found Mandile Web Design to be responsive, professional, and thorough when migrating a old website onto a new platform. I look forward to future collaboration!
  
 
      Posted on Google  
   
   Brandon Drake 
 
 
 
 Trustindex verifies that the original source of the review is Google. If you’re looking for a genuine, knowledgeable, and resourceful professional, Greg is the person to call. Greg's expertise in web design and digital marketing is unmatched. What truly sets Greg apart is his passion for serving others and his unwavering belief in the power of relationships over transactions.

Greg has a remarkable ability to understand his clients’ needs and deliver tailored solutions that exceed expectations. Beyond his technical skills, his friendly and approachable personality makes working with him an absolute pleasure. Whether you're looking to enhance your website or explore digital marketing strategies, Greg’s dedication, creativity, and commitment to building meaningful connections make him a valuable asset to any business. I couldn’t recommend him more highly—if you need someone who is not only skilled but also truly invested in your success, Greg is your guy!